Starbucks Coffee founder and chairman Howard Schultz complains that the chain's atmosphere has changed. Actually, it's worse than that: its stores are now an overdesigned, overcrowded mess. Hmmmm...it took them this long to figure out they're weakening the concept?Monday, February 26, 2007
Wake Up, Smell the Coffee
Starbucks Coffee founder and chairman Howard Schultz complains that the chain's atmosphere has changed. Actually, it's worse than that: its stores are now an overdesigned, overcrowded mess. Hmmmm...it took them this long to figure out they're weakening the concept?
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